EU-U.S. Data Privacy Framework
Last updated: April 2026
This document describes FeatureSignals' approach to lawful international data transfers between the EU/EEA/UK and other jurisdictions.
Overview
The EU-U.S. Data Privacy Framework (DPF) is one mechanism U.S. organizations can use to receive personal data from the EU when they are listed under the framework. FeatureSignals is not currently certified or listed under the EU-U.S. DPF program. For our managed service, we rely primarily on Standard Contractual Clauses and other contractual safeguards described below; self-hosted deployment remains available when you need to avoid specific transfers entirely.
Transfer Mechanisms
1. Standard Contractual Clauses (SCCs) — primary for FeatureSignals cloud
For international transfers, including to the United States where applicable:
- EU Commission-approved SCCs (2021 version) included in our DPA
- Module 2 (Controller to Processor) for customer data
- Module 3 (Processor to Sub-processor) for sub-processor transfers
- Transfer impact assessments as appropriate for the deployment
2. Data Privacy Framework (DPF) — context
Where a sub-processor or counterparty is DPF-listed, their certification may support onward transfers in line with EU guidance. FeatureSignals itself does not currently rely on DPF self-certification; participation in the EU-U.S. DPF may be evaluated for the future.
3. UK International Data Transfer Agreement (IDTA)
For UK-specific transfers:
- UK IDTA Addendum attached to SCCs where required
- Aligned with UK ICO guidance
4. Self-Hosted Deployment
For organizations requiring complete data sovereignty:
- Deploy FeatureSignals on-premises or in your own cloud region
- No data leaves your infrastructure
- Eliminates international transfer concerns entirely
Privacy practices
The practices below reflect how we handle personal data under our DPA and privacy policy. They are not a representation that FeatureSignals is certified or listed under the EU-U.S. Data Privacy Framework.
Notice
We inform individuals about data collection and processing through our privacy policy, available at featuresignals.com/privacy-policy.
Choice
Individuals can opt out of:
- Marketing communications (unsubscribe link)
- Non-essential cookies (browser settings)
- Data processing beyond the service contract
Accountability for Onward Transfer
We transfer personal data only to sub-processors that:
- Are bound by contractual obligations
- Provide at least the same level of protection
- Are listed on our public sub-processor page
Security
We maintain security measures appropriate to the data processed:
- TLS 1.3 for data in transit
- AES-256 encryption at rest
- Access controls and audit logging
- Regular vulnerability scanning
Data Integrity and Purpose Limitation
We process personal data only for purposes compatible with the stated collection purpose.
Access
Individuals can access their personal data through:
- Flag Engine data export
- API endpoint (
GET /v1/users/me/data) - Email request to privacy@featuresignals.com
Recourse, Enforcement, and Liability
- Complaints can be directed to privacy@featuresignals.com
- Independent dispute resolution available
- We are subject to the investigatory and enforcement powers of the relevant data protection authorities
Transfer Impact Assessment Summary
| Factor | Assessment |
|---|---|
| Nature of data | Business contact info, authentication data, service usage data |
| Volume | Moderate (B2B SaaS, limited PII per user) |
| Sensitivity | Low (no special categories of data) |
| Transfer destination | Sub-processors in US, EU (see sub-processor list) |
| Legal framework at destination | SCCs and supplementary measures; individual sub-processors may use DPF or other approved mechanisms where applicable |
| Supplementary measures | Encryption in transit and at rest, access controls, audit logging |
| Risk assessment | Low risk — business data, limited PII, strong safeguards |
Sub-Processor Data Flows
See our Sub-processors list for current sub-processors and their locations.
Contact
For questions about international data transfers: privacy@featuresignals.com